Privacy Policy

Introduction

Bristle Up (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the requirements of third-party platforms such as Facebook.

By using our website (www.bristleup.com.au), you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that identifies you, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment processors)

1.2 Non-Personal Information

We may collect non-personal information, such as:

  • Browser type and version
  • Device type
  • IP address
  • Referring/exit pages
  • Cookies and tracking technologies (e.g., Facebook Pixel, Google Analytics)

2. How We Use Your Information

We collect and use your information for the following purposes:

  • To process transactions and deliver products/services.
  • To communicate with you regarding your orders, inquiries, or promotional offers.
  • To improve our website’s functionality and user experience.
  • To comply with legal obligations.
  • To serve personalized advertisements on platforms such as Facebook.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies (e.g., payment processors, delivery partners) to facilitate our services.
  • Advertising Platforms: Platforms such as Facebook and Google for targeted advertising purposes.
  • Legal Authorities: If required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. These technologies may also be used for personalized advertising through Facebook and other platforms.

4.1 Opt-Out

You can manage your cookie preferences or opt out of personalized advertising by visiting:

5. Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, or destruction. This includes implementing:

  • Secure Sockets Layer (SSL) encryption for data transmission.
  • Secure storage of payment information through third-party providers.
  • Regular security audits and updates.

6. Access and Correction

Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal information if it is inaccurate.

To make a request, please contact us at bristleup@live.com.au

7. International Data Transfers

Your information may be processed outside of Australia by our third-party service providers. We ensure that these providers comply with privacy laws that offer a similar level of protection.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Bristle Up
Email: bristleup@live.com.au
Address: 13 Garden Street, Yuleba, QLD, Australia

11. Facebook Compliance

For Facebook-related data collection and usage, we:

  • Adhere to Facebook’s Data Processing Terms and Advertising Policies.
  • Provide transparency about our use of Facebook Pixel for tracking website activity and optimizing advertisements.

To learn more, visit Facebook’s Privacy Policy.

Effective Date: January 23, 2022